At 3lj, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Our Commitment
All data transmitted between your device and the 3lj platform is protected using industry-standard TLS encryption. Your personal and financial details are never sent in plain text.
3lj does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform and comply with our legal obligations.
We tell you exactly what data we collect, why we need it, and how long we keep it. No hidden clauses, no vague language — just clear, honest disclosure.
Request access to your data, ask for corrections, or delete your account at any time. Your privacy rights are not just promises — they are enforceable actions you can take.
3lj operates under Philippine gaming regulations and follows PAGCOR's data protection standards, including KYC verification and anti-money laundering requirements.
We do not keep your data indefinitely. Once it is no longer needed for legal or operational purposes, it is securely deleted from our systems.
This Privacy Policy ("Policy") describes how 3lj ("3lj," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the 3lj online casino platform, including the website, mobile applications, and all related services (collectively, the "Platform").
By registering an account, making a deposit, or otherwise using the 3lj Platform, you acknowledge that you have read, understood, and agree to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, you must immediately cease using the Platform.
This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
Important: 3lj is committed to protecting your privacy and complying with all applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and regulations issued by the National Privacy Commission (NPC).
3lj collects several categories of personal data to operate the Platform, verify your identity, process transactions, and comply with legal obligations. The types of data we collect include:
When you create a 3lj account, we collect:
To comply with Philippine anti-money laundering (AML) regulations and PAGCOR requirements, we collect:
When you deposit or withdraw funds, we collect:
Note: 3lj does not store full credit or debit card numbers. Card payments are processed by PCI-DSS compliant third-party payment processors, and we receive only tokenized references.
To operate the Platform and ensure fair play, we automatically collect:
When you access the Platform, we automatically collect:
When you contact 3lj support or communicate with us, we collect:
3lj uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account Creation & Management | Registration data, login credentials, contact details |
| Identity Verification (KYC/AML) | Government ID, proof of address, selfie, payment method proof |
| Processing Deposits & Withdrawals | Payment method details, transaction history, financial data |
| Operating Games & Platform Services | Gameplay data, session logs, device data, IP address |
| Fraud Prevention & Security | IP address, device fingerprint, transaction patterns, gameplay behavior |
| Customer Support | Communications data, account history, transaction records |
| Responsible Gaming Tools | Deposit limits, session time, self-exclusion requests, gameplay patterns |
| Marketing & Promotions (opt-in only) | Email address, mobile number, gameplay preferences |
| Legal & Regulatory Compliance | All collected data as required by PAGCOR, NPC, AMLC, or court orders |
| Platform Improvement & Analytics | Aggregated and anonymized usage data, technical logs |
Marketing Communications: 3lj will only send you promotional emails, SMS, or push notifications if you have explicitly opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting support.
Under the Philippine Data Privacy Act of 2012, 3lj processes your personal data based on the following legal grounds:
You have the right to withdraw your consent at any time where processing is based on consent. However, withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal, and it may prevent us from providing certain services to you.
3lj does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your data with the following categories of recipients in limited circumstances:
We share data with trusted third-party service providers who assist us in operating the Platform, including:
All service providers are contractually bound to process your data only on our instructions and to maintain appropriate security measures.
We may disclose your data to Philippine regulatory bodies, including:
We may disclose your data where required by law, court order, subpoena, or to protect the rights, property, or safety of 3lj, our users, or the public. This includes cooperating with law enforcement investigations into fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of all or part of 3lj's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.
No Third-Party Marketing: 3lj will never share your email address, phone number, or other contact details with third-party marketers or advertisers. Your data is used solely for the purposes described in this Policy.
3lj takes data security seriously and employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While we implement robust security measures, no system is completely immune to attack. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account. If you suspect unauthorized access to your account, contact 3lj support immediately.
3lj retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of account + 5 years after closure (for legal compliance) |
| KYC/AML Documents | 5 years after account closure (as required by AMLA) |
| Transaction Records | 5 years after transaction date (for tax and AML compliance) |
| Gameplay Logs | 2 years after session end (for dispute resolution and fair play monitoring) |
| Communications Data | 3 years after last contact (for customer support and quality assurance) |
| Marketing Consent | Until consent is withdrawn or account is closed |
| Technical Logs | 90 days (for security monitoring and troubleshooting) |
After the applicable retention period expires, personal data is securely deleted or anonymized such that it can no longer be associated with an identifiable individual. Anonymized data may be retained indefinitely for statistical and analytical purposes.
If you request account closure, your account will be deactivated immediately, but certain data will be retained for the periods specified above to comply with legal obligations.
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you, including details of how it is processed.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention requirements.
Object to processing based on legitimate interests or for direct marketing purposes.
Request that we limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format for transfer to another service.
To exercise any of these rights, contact 3lj support via live chat or email at [email protected]. We will respond to your request within 15 days, as required by Philippine law. In some cases, we may need to verify your identity before processing your request.
Please note that certain rights are subject to legal limitations. For example, we cannot delete data that we are legally required to retain for AML or tax compliance purposes.
Complaints: If you believe 3lj has not handled your personal data in accordance with this Policy or Philippine law, you have the right to lodge a complaint with the National Privacy Commission (NPC) at [email protected] or via their official website.
3lj uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.
You can control and delete cookies through your browser settings. Most browsers allow you to block all cookies or accept only certain types. However, disabling essential cookies may prevent you from using certain features of the Platform.
For more information on managing cookies, visit your browser's help documentation:
The 3lj Platform may contain links to third-party websites, such as payment processors, game providers, or responsible gaming resources. 3lj is not responsible for the privacy practices or content of these external sites.
When you click on a third-party link, you leave the 3lj Platform and are subject to the privacy policy and terms of the destination site. We encourage you to review the privacy policies of any third-party sites you visit.
3lj does not endorse or make any representations about third-party websites, and we are not liable for any loss or damage arising from your use of external sites.
The 3lj Platform is intended solely for individuals aged 21 years and above, in accordance with Philippine gaming laws and PAGCOR regulations. 3lj does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. Any funds in such an account will be returned to the payment source after deducting any winnings derived from gameplay.
If you believe that a minor has registered an account on the 3lj Platform, please contact us immediately at [email protected] so that we can take appropriate action.
3lj reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes to this Policy, we will notify you by:
The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. We encourage you to review this Policy periodically to stay informed about how we protect your data.
Your continued use of the Platform after any changes to this Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must stop using the Platform and may request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 3lj handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We aim to respond to all privacy-related inquiries within 15 business days. For urgent matters involving potential data breaches or unauthorized account access, please use the live chat option for the fastest response.
Data Protection Officer: 3lj has appointed a dedicated Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012. The DPO can be reached directly at [email protected].
Data Privacy Act of 2012
As a Filipino player, the Data Privacy Act of 2012 (RA 10173) gives you strong, enforceable rights over your personal information. 3lj is fully committed to honoring every one of them.
Your data is protected, your privacy is respected, and your gaming experience is backed by Philippine-regulated security standards. Join thousands of Filipino players who trust 3lj for a safe, fair, and exciting casino experience.
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